Terms & Conditions
Terms and Conditions
Natural Bones Design reserves the right to cancel orders, to change prices and to change product types being sold, without notice. Orders can be confirmed by e-mail.
All orders are processed within three working days. If the product is not available or on stock, a service representative will be in contact with you and announce an estimated delivery time. All orders are delivered with Natural Bones Design and their delivery, transportation and insurance terms apply to the delivery. Natural Bones Design is thereby not responsible for damage during delivery. The buyer is responsible for damage during transportation from Natural Bones Design to the buyer.
Cancellation right / right to return and refund
The buyer has 14 days to cancel a purchase, as long as he has not used the product and the product is returned in unopened packages and in good order. If the product was in sealed packages, the seal must not be broken. The cancellation period starts when the product has been delivered to the receiver. The invoice for the product has to be included in the return. Refund is made in full if the above conditions are met and after the product has been returned. Delivery charges are not refunded. Please contact Natural Bones Design for questions.
Please notice that the price on the internet can change without notice.
Taxes and fees
All prices on the website are including VAT and invoices are issued with VAT.
The seller holds all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party.